From Staffing to Success: How The Call Center Doctors Create Winning Call Center Teams
When most businesses consider the idea of growth, what comes to mind is product, price, or marketing campaigns. However, there is one important element that is at times not considered at all: individuals who constantly come in contact with customers on a daily basis: call center teams. Having the right personnel can either spell a […]
Meet The Call Center Doctors: How We Build High-Performance Call Centers That Deliver Results
Introduction: The Science Behind Successful Call Centers While it seems that a call center used to be little more than a room with a bunch of telephones, in this age of modern competitive business, it is now nothing less than the pulse of the customer. It is only those businesses that achieve faster growth, enjoy […]
From 0 to 1,000 Solar Deals (and a Bidet Upgrade): How One Call Center Made Clean Sweeps in Both Business and Bathrooms
1,000 Solar Deals, One Call Center That Made It Happen! Let’s be real: most people don’t link closing solar deals to having “water jets of joy” in their bathrooms. But here we are, with a client who not only soared past 1,000 solar deals in just over two years but also decided to give his […]