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Call Center Pricing in 2026

Storm appointment packs of 10 to 50: $175 to $200 per booked appointment, paid up front. Nothing renews.

Our agents call homeowners inside the storm swath on recorded lines. You pay for the appointments they book.

Updated 2026-09-25

What a pack buys

  • 10 appointments at$200 each, $2,000 for the pack
  • 20 appointments at$190 each, $3,800 for the pack
  • 30 appointments at$180 each, $5,400 for the pack
  • 50 appointments at$175 each, $8,750 for the pack

One written agreement for the pack, paid up front, no long-term contract and nothing renews. Paid in full before start. Leads start in 3 business days after onboarding.

Prices: The Call Center Doctors price list, September 2026.Terms: Our written storm-appointment agreement, September 2026.

What comes with every pack, as the written agreement says it.

  1. The list

    We build the storm list ourselves, from SwathIQ, our own storm-data company: the homes inside the storm swath. You do not have to bring a list.

  2. The calls

    Our agents call those homeowners on recorded lines and book the ones who agree to a friendly inspection. You do not hire anybody, and the recording of every booking call comes to you.

  3. The appointment

    Each one is exclusive to you and comes with a map and a picture of the property and its call recording. You track them in our client system, where you log each outcome.

Anything running right now sits on the current offers page.

How we compare

Quotes in this industry are written to be hard to compare. Here is ours in plain terms, followed by the questions that separate two quotes that look the same on price.

  • We charge for a booked appointment.$175 to $200 each, depending on the pack. Not per lead, not per dial, not per hour, not per seat.
  • The smallest cheque is $2,000.Payment terms are in the agreement, which you read before you pay anything.
  • One agreement per pack.No long-term contract. Stop after the first pack if it is not working. Nothing renews on you.
  • Ask everyone the same five questions.What counts as a billable appointment. What happens when one is wrong. What recurs every month and what is one-off. Who owns the call recordings and the lead data. What the notice period is.
  • We print no competitor's price.Prices move, and a number we did not check today is worse than no number. Get theirs in writing and hold it next to this page.

Who should not buy this

If inspections are booking and not closing,more appointments make that worse and more expensive. Say so on the call and we will tell you the same thing.

If what you need is somebody to answer the phonerather than somebody to fill a calendar, that is a different job. Ourvirtual receptionist serviceputs a person on your phone for the hours you choose, and which of the two your call volume calls for is worked through on theanswering service page. If the calls are roofing calls,who picks up when a homeowner calls about a leakis written up for that job.

If you have no crew capacity,booked appointments will sit. Fix that first; the price will still be here.

Arguing about the price is not a bad sign

In a 635-call set of substantive roofing conversations, 82% of the calls that booked and 78% of the calls that were lost contained at least one homeowner objection. An objection tells you a conversation is happening, not that it is failing. If the number at the top of this page is the first thing you want to push back on, that is the normal shape of a buying conversation.

What we will not do is turn that into a promise. That set deliberately over-samples the calls that booked, so it cannot tell you how often a price objection ends in a sale, and its losing side is long conversations rather than hang-ups. The full objection map, with both of its denominators, is on theoutbound call center page.

Source: CCDocs analysis of 635 recorded roofing conversations, February-March 2026.

Pricing questions

Is the price charged per appointment or per lead?
Per booked appointment. A lead, a dial and a conversation are not billable events. Ask us -- and ask any vendor quoting you a per-appointment price -- to put in writing what counts as a billable appointment and what happens to one that does not hold up.
Is there a minimum?
The smallest pack is 10 appointments at $200 each, $2,000, and that is the smallest thing you can buy. Treat it as the size of the test. Decide before you start what result would make you carry on, and make it signed jobs rather than appointments booked.
What does the pack price include?
The booked appointments in the pack, each exclusive to you, with a map and a picture of the property and its call recording. We build the storm list from SwathIQ, our own storm-data company, and our agents book on recorded lines. Payment terms are in the agreement, which you read before you pay anything.
Are there contracts?
One written agreement for the pack, paid up front. There is no long-term contract and nothing renews, so you can stop after the first pack. That cuts both ways, so agree up front which numbers you are both watching.
Do you quote a price for a bigger build?
Yes, per engagement, because no two are the same job. What moves it: how many seats and which hours, whether Spanish is required, how many lead sources and dialer connections have to be wired, whether your CRM accepts a booked appointment without anyone retyping it, and how much script work exists before agents can go live. Ask for it itemised, and ask what recurs every month.
Where can I check you before I talk to anyone?
Read the customer spotlights on this site, then go and read the Google reviews, which we do not control and cannot edit. The strongest thing we publish is not a review at all -- it is the recorded appointment calls, with audio, so you can hear how the work sounds.

No long-term contract.

Get the number in writing

Tell us where you are and what you sell, and we will send a quote you can compare. If you would rather talk it through, the calendar is open.

The Roofing Accelerator by The Call Center Doctors

A complete financial overhaul. You will know where every penny is.

Audit-ready, exit-ready books, real-time AI analytics on every penny, and your cash collected for you. We will squeeze every last penny out of every last thing in your business.

We are doing this together.

Read the plan: The financial overhaulsee the whole Roofing Accelerator

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