Call Center Pricing in 2026
From $4,000 a month: $200 per booked appointment, 20-appointment minimum. No long-term contract.
We build the call center, staff it and run it. You pay for the appointments it books.
Updated 2026-09-10
What the $4,000 a month buys
That is 20 booked appointments at $200 each. Three jobs sit behind them, and you are not billed for them separately.
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Build
The phone system, the numbers, the menu callers hear, the dialer, the scripts and the rebuttals, and the connection into your CRM so a booked appointment lands on a calendar without anyone retyping it.
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Staff
We hire and train the people who make the calls, English and Spanish, and they work your list under your name. You do not hire anybody, and you do not carry them when the work slows down.
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Manage
Somebody runs the floor every day: calls are listened to and graded, the list gets reworked, and you get a screen showing the day so far. When it is not working, we say so rather than sending you more appointments.
Anything running right now sits on the current offers page.
How we compare
Quotes in this industry are written to be hard to compare. Here is ours in plain terms, followed by the questions that separate two quotes that look the same on price.
- We charge for a booked appointment. $200 each, 20 to start. Not per lead, not per dial, not per hour, not per seat.
- The smallest cheque is $4,000. Nothing on top of it: no setup fee, no platform fee, no per-person monthly charge.
- There is no term. Stop after the first 20 if it is not working. Nothing renews on you.
- Ask everyone the same five questions. What counts as a billable appointment. What happens when one is wrong. What recurs every month and what is one-off. Who owns the call recordings and the lead data. What the notice period is.
- We print no competitor's price. Prices move, and a number we did not check today is worse than no number. Get theirs in writing and hold it next to this page.
Who should not buy this
If inspections are booking and not closing, more appointments make that worse and more expensive. Say so on the call and we will tell you the same thing.
If what you need is somebody to answer the phone rather than somebody to fill a calendar, that is a different job. Our virtual receptionist service puts a person on your phone for the hours you choose, and which of the two your call volume calls for is worked through on the answering service page. If the calls are roofing calls, who picks up when a homeowner calls about a leak is written up for that job.
If you have no crew capacity, booked appointments will sit. Fix that first; the price will still be here.
Arguing about the price is not a bad sign
In a 635-call set of substantive roofing conversations, 82% of the calls that booked and 78% of the calls that were lost contained at least one homeowner objection. An objection tells you a conversation is happening, not that it is failing. If the number at the top of this page is the first thing you want to push back on, that is the normal shape of a buying conversation.
What we will not do is turn that into a promise. That set deliberately over-samples the calls that booked, so it cannot tell you how often a price objection ends in a sale, and its losing side is long conversations rather than hang-ups. The full objection map, with both of its denominators, is on the outbound call center page.
Source: CCDocs analysis of 635 recorded roofing conversations, February-March 2026.
Pricing questions
- Is $200 charged per appointment or per lead?
- Per booked appointment. A lead, a dial and a conversation are not billable events. Ask us -- and ask any vendor quoting you a per-appointment price -- to put in writing what counts as a billable appointment and what happens to one that does not hold up.
- Why is there a 20-appointment minimum?
- 20 appointments at $200 each is $4,000, and that is the smallest thing you can buy. Treat it as the size of the test, not as a contract. Decide before you start what result would make you carry on, and make it signed jobs rather than appointments booked.
- Is $200 the whole cost, or are there fees on top?
- That is the whole cost of an appointment. No setup fee, no platform fee, no monthly charge per person. Building and running the call center is how the appointments get made, not a separate line on the invoice.
- Are there contracts?
- No. You can stop after the first 20. That cuts both ways, so agree up front which numbers you are both watching.
- Do you quote a price for a bigger build?
- Yes, per engagement, because no two are the same job. What moves it: how many seats and which hours, whether Spanish is required, how many lead sources and dialer connections have to be wired, whether your CRM accepts a booked appointment without anyone retyping it, and how much script work exists before agents can go live. Ask for it itemised, and ask what recurs every month.
- Where can I check you before I talk to anyone?
- Read the customer spotlights on this site, then go and read the Google reviews, which we do not control and cannot edit. The strongest thing we publish is not a review at all -- it is the recorded appointment calls, with audio, so you can hear how the work sounds.
No long-term contract.
Get the number in writing
Tell us where you are and what you sell, and we will send a quote you can compare. If you would rather talk it through, the calendar is open.