Call Center Build Services
Call Center Build Services in 2026: Built, Staffed and Running in Fourteen Days
Storm roofing appointments: packs of 10 to 50 at $175 to $200 per booked appointment, from $2,000. No long-term contract.
The Call Center Doctors price list, September 2026, 2026-09You get the dialer, the phone numbers, the scripts, the CRM hookup, trained bilingual reps, every call scored, and a manager who runs the floor for you.
Updated 2026-09-10
Or call 1-877-766-3765.
Build, staff, manage
Three phases, seven to fourteen days from kickoff, and we keep running it after go-live.
Build
- Dialer deployed and tuned for your campaign
- Phone numbers with local presence, rotated and kept clean
- Scripts and rebuttals written for your trade
- CRM and calendar hooked up so a booking lands where you work
- Lead lists sourced and loaded
Staff
- Bilingual reps recruited and vetted
- Trained on appointment setting for your industry
- Full onboarding before they touch a live list
- A dedicated manager assigned to your floor
- A rep who is not working out gets replaced
Manage
- Every call recorded and scored
- Daily scorecards and live monitoring you can watch
- Weekly reporting call and script tuning
- List hygiene and calling-window settings kept current
- Ongoing coaching, not a handover and goodbye
5 numbers that decide build vs buy
We sell the alternative, so do not take our word for any of this. Every figure is published by somebody you can check, and the source is under it.
The wage is the floor, not the cost.
$17.04 per hour / $35,450 per year (median), across 58,430 jobs
US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, https://www.bls.gov/oes/current/oes419041.htm, 2025An appointment setter is not a service desk, and they are not priced alike.
$21.53 per hour / $44,770 per year (median), across 2,595,750 jobs
US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, https://www.bls.gov/oes/current/oes434051.htm, 2025Somebody has to run the floor, and that is a third wage on top.
$33.41 per hour / $69,500 per year (median), across 1,436,680 jobs
US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, https://www.bls.gov/oes/current/oes431011.htm, 2025The list fee is the line item nobody puts in the spreadsheet.
The annual fee is $82 for each area code of data accessed, up to a maximum of $22,626, and there is no charge for accessing the first five area codes of data.
FTC Telemarketing Sales Rule, 16 CFR 310.8(c), https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-310/section-310.8, 2026The dialer is not the hard part. The people are.
Across the 11 agents with a published scorecard, the appointment rate per contacted homeowner ranges from 1.2% (2 of 168 contacts) to 5.3% (43 of 806), a 4.5x spread; the blended rate is 3.6% (210 of 5,772)
CCDocs scorecards of 11 appointment-setting agents, February-March 2026, 2026-Q1
Build it yourself vs. CC Docs builds it
| Build it yourself | CC Docs builds it | |
|---|---|---|
| Time to first call | Depends on your market. | Seven to fourteen days from kickoff. |
| Dialer and numbers | Depends on your market. | Deployed, tuned and rotated by us. Included. |
| Staff | A median telemarketer is $17.04 an hour and a median customer service representative $21.53. The person who supervises them is a third wage: $33.41 an hour at the median.US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025 | Recruited, trained and managed by us. Bilingual. |
| Compliance paperwork | Registry access runs $82 per area code a year, to a cap of $22,626, with the first five area codes free. Records are kept five years.FTC Telemarketing Sales Rule, 16 CFR 310.8(c) and 310.5(a), 2026 | We register, we scrub, we keep the recordings. |
| Cost | Depends on your market. | Storm roofing appointments: packs of 10 to 50 at $175 to $200 per booked appointment, from $2,000. No long-term contract. |
"Depends on your market" is honest, not a dodge: nobody publishes a national price for a dialer, a number or a month of running a floor, and an invented range is worth less than a blank. Full rate card onour pricing page.
Build it yourself: what a seat really costs
Building your own floor is sometimes the right answer, and this is where the page says so. The wages above are a floor, not a cost: on top of them sit benefits, a dialer, telephony, list data and recording storage. No primary source publishes a total, so this page does not invent one.
The number most owners miss is their own. A roofer earns more than any of the three phone wages, and most roofing firms are too small to spare one:
$55,440 per year (median), across 135,490 jobs
US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, https://www.bls.gov/oes/current/oes472181.htm, 202525,519 establishments and 215,242 employees; 16,661 of them (65.3%) have fewer than 5 employees
US Census Bureau, County Business Patterns, https://www.census.gov/programs-surveys/cbp.html, 2023A spreadsheet also hides what the calls are like. Ours, over 10,794 outbound roofing calls placed in February and March 2026: 3.6% of contacted homeowners booked an inspection, 26.2% of calls ended in a hang-up, 4.1% in a do-not-call request.
Do not build it yourself when
- You are a three-crew shop. A supervisor wage to oversee two setters never pays back.
- Your demand is storm-driven. A floor staffed for the peak is paid for in the trough.
- You dial into several states. Each adds its own registry, clock and statute.
- Nobody in the building wants the job. A floor with no real supervisor becomes a problem with a payroll attached.
- You need appointments this quarter. Hiring, training and script work are slow.
Still set on building it yourself? Good, genuinely. The step-by-step is inhow to start a call center business, and the outsourced side is priced inthe outsourcing cost breakdown. Want it walked through by a person?Ask for the walkthroughor book a consultation.
Rules that carry fines
Three to know before anyone dials for you. Each is a published document, cited underneath.
Closing at the kitchen table does not put you outside the federal telemarketing rule: the face-to-face exemption in 16 CFR 310.6(b)(3) expressly withholds the four provisions that carry the penalties.
FTC Telemarketing Sales Rule, 16 CFR 310.6(b)(3), https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-310/section-310.6, 2026You may call between 8:00 a.m. and 9:00 p.m. where the person you are calling is, not where you are, so dialing across time zones is a dialer setting before it is a policy.
FTC Telemarketing Sales Rule, 16 CFR 310.4(c), https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-310/section-310.4, 2026Every call record, script, consent record and do-not-call request has to be kept for five years, which is a storage and retrieval job rather than a checkbox.
FTC Telemarketing Sales Rule, 16 CFR 310.5(a), https://www.ecfr.gov/current/title-16/chapter-I/subchapter-C/part-310/section-310.5, 2026
This is not legal advice, and which rules reach your business turns on facts this page cannot know. Read the texts yourself in theside-by-side of the FTC and FCC rules, and put thevendor questionsto anyone you are about to sign with, us included.
What clients say
"The leads are fantastic, but what's even better is the team is amazing. They take care of us and you would be a fool not to use them."
"This is literally my first week in the roofing industry. Thanks to Call Center Doctors, I have been able to get my first deal this week!"
Every quote has a video behind it on ourtestimonials page.
Questions buyers ask
How fast can you have my call center running?
What does it cost?
Do I own the operation, or do you?
What is the abandoned-call limit, and who counts as an old customer?
Are shared leads still legal?
How hostile is the list we would be calling?
Buying something narrower? Calls you already get, answered:inbound call center services. Calls placed that nobody is placing:outbound call center services. Roofs rather than tickets:how a roofing line gets answered and qualified. Just the phone picked up outside your hours: thesmaller coverage purchase, and where its limits are.
Get a quote for your build
Tell us your trade, your markets and how many appointments a month you want. We come back with a price and a start date.
Storm roofing appointments: packs of 10 to 50 at $175 to $200 per booked appointment, from $2,000. No long-term contract.
The Roofing Accelerator by The Call Center Doctors
Own your roofing CRM. Own the whole stack.
Your CRM, your call center, your door-knocking software, your inventory system and your app. Stop renting the machine that runs your company. Own it, and a buyer pays you for it.
We are doing this together.
Read the plan: Own the whole stacksee the whole Roofing Accelerator