Call Center Deployment and Development
We Build, Staff and Run Outbound Call Centers That Sell More.
From the team that runs its own call floor every day.
We put it in writing: 30% more conversions in a 30-day measured trial, or it costs us $10,000.
24/7
Floor Coverage When You Need It
4.7★
Google Rating
Two Things We Do, and We Do Them Every Day
We are call center consultants who run a call floor of our own, so what we build for you is what we run ourselves. You own the call center -- nothing to hand back if you walk away.
Call Center Deployment
We build it, staff it and run it.
- The dialer, local phone numbers and scripts, built for your offer
- Agents and managers hired, trained and on the floor
- Your CRM connected, so nobody retypes anything
- Run by us every day, or handed to your team
Call Center Development
We make the floor you have sell more, with AI coaching and quality checks.
- Quality checks on every call, not a sample
- Daily coaching for every agent, built from what your best agent does
- Dialer and list tuning, so agents talk more and wait less
- One number we answer for: sales per paid agent-hour
We Put Our Money On It
The $10,000 Challenge
30% more conversions in a 30-day measured trial, or it costs us $10,000.
Before day one we agree, in writing, the one number we are measured on and how it is counted, from your own reports. Then we go to work on your floor.
Our written offer, not a past result. Source: Jason Shouldice, CEO, October 2026.
Book a Challenge CallHow It Works
Talk to us
Tell us what your floor does today, or what you want built. We tell you straight what we would change.
Agree one number
One number, from your own reports, written down before we start. No moving targets.
We go to work
We build or tune the floor, coach the agents every day, and show you the number every week.
Do Not Just Take Our Word For It
Hear Our Floor on Real Calls
Listen to 20 real recorded calls from our roofing floor -- real homeowners, real objections, and every one ends with a booked inspection. Personal details are muted for privacy; the objection handling and the closes are exactly as they happened.
Listen to Real CallsWhere We Started: The Roofing Call Center
We learned this business running the roofing call center for storm and residential roofers, and we still do. If you are a roofer, start with ourroofing call center service. Working a storm surge rather than a standing front desk? The team that calls a hail swath and books the inspections isstorm restoration appointment setting.
Hear It From Our Roofing Clients
"This is the third lead, third deal signed. We're three for three, baby! Call Center Doctors coming through again."
Justin Frakes
Valor Contracting
"The leads are fantastic, but what's even better is the team is amazing. They take care of us and you would be a fool not to use them."
Jennifer Palmer
Palmer Construction
"I've tried a lot of lead services out there. Mike got me on a roof yesterday and I closed the deal. He's the real deal -- if you're thinking about making the call, do it."
Drew Neiertz
ProWest Roofing
The Roofing Accelerator by The Call Center Doctors
Not another roofing business coach. We run the company with you.
We run the sales, the calls, the books, the AI and the back office with you, and build the whole company to sell. You keep final say. We run day-to-day.
We are doing this together.
4.7
Google rating as of August 2026. Search "Call Center Doctors Houston" to read the reviews yourself, including the critical ones.
For Any Business That Sells or Books by Phone
The work underneath is the same in every industry: hire the people, train them on your offer, run the phones, and put the sale or the appointment on your calendar. What changes is the script and the questions.
Build your own in-house
We build and hand over call centres that you staff and own, rather than running the phone for you.
Outbound: when you are the one calling
The measured disposition mix, set rate, call-duration split and per-agent spread from one fully transcribed appointment-setting campaign.
Inbound: when they call you
Message taking versus account-level resolution, the three coverage models, and what each pricing model actually pays a vendor to do.
Healthcare practices and doctors offices
Patient scheduling, new-patient intake, insurance capture and after-hours coverage. Your clinicians keep every clinical decision.
Outsourcing, compared
Inbound answering, outbound appointment setting and lead qualification, and how to buy them. Start with the buyer guide.
Roofing and storm restoration
Where we have the most call data and the deepest training. Storm intake, carrier and date-of-loss capture, booked inspections.
Buying for a practice rather than a contractor? The desk that runs patient phones ismedical call center services, built to run acall center for medical practice-- scheduling, intake and after-hours coverage. Shopping for a diagnosis and a plan rather than somebody to answer the phone? Start with whatcall center consultantsdo and where that is the wrong purchase. Looking forcall center specialiststo hire rather than a specialist job to apply for? The same page separates the two before it costs you a meeting.
Just The FAQs
Frequently Asked Questions
What is call center deployment?
What is call center development?
How does the $10,000 Challenge work?
Do you only work with roofers?
Who owns the call center?
How do I see what my agents are doing?
We Are Hiring. All of It Is Published.
Remote roles on our own floor. Every one of these pages publishes the pay and the exact bar we screen against, before you apply.
Call Center Director
Run a floor. Dialer, campaigns, data, DIDs, your own agents. Base plus a monthly bonus that gets set after two weeks, against what you actually produced. Call center and solar seats.
Manager and Trainer
Lead a team on an outbound floor with the authority to actually change it.
Sales Development Rep
Outbound sales development on our own team. Published targets, published pay.
Call Center Agent
Appointment setting from home. The full pay ladder is published, tier by tier. Go read it.
Ready for a Call Center That Sells More?
Book a free strategy call. We will look at your floor, or the one you want built, and tell you exactly what we would do. No contracts. No BS.
Get My Free Strategy CallNot ready to book? See what happens on a consultation first.
Tell us what your phone is doing
How many agents you run, what your floor does today, and what you want it to do. We will come back with what we would change and what it costs.