Service area · Fort Worth and the western Metroplex
Roofing call center in Fort Worth, TX
1,520 severe-hail reports on 186 separate days since 2010, inside 34 miles of where our Fort Worth clients work. We answer the phones and book the inspections that come out of them.
What the weather in Fort Worth actually does
Over the 16.6 years from 2010-01-01 to 2026-07-27, the National Weather Service Storm Prediction Center logged 1,520 severe-hail reports (1 inch or larger) within 34 miles of the centre of our Fort Worth footprint. Every report in the archive meets that one-inch severe threshold, so that is one count and not two. They landed on 186 separate days -- about 11.2 days a year, averaging 8.2 reports per hail day. 255 of them were two inches across or larger, which is 16.8% of the total: a violent mix -- roughly one report in eight was two inches or larger, which is the size that takes a roof rather than bruising it.
The largest stone anyone reported in that window measured 5 inches, on 2023-06-12 near Mansfield. Its worst year on record is 2024, which is recent enough that homeowners there still remember the storm without being reminded of it -- 2024 alone carried 189 of the 1,520 reports. By county, the damage concentrates in Tarrant County (552), Denton County (355), Dallas County (221), Parker County (95), Collin County (92), Johnson County (83), Wise County (57) and Ellis County (57).
The damage does not respect the metro boundary. Ranked by reports over the window it falls across Tarrant County (552), Denton County (355), Dallas County (221), Parker County (95), Collin County (92), Johnson County (83), Wise County (57) and Ellis County (57) -- so the list worth calling is the one drawn on the swath, not the one drawn on the city limit.
When the Fort Worth phones actually ring
Hail has a season, and it is not the same season everywhere. In Fort Worth the reports cluster in April (491 reports), May (357 reports) and March (269 reports). Those three months carry 73.5% of everything logged in 16.6 years.
The season is comparatively spread out here, which is easier to staff but harder to notice: damage arrives in smaller waves across more of the year rather than in one obvious April spike.
| Month | Reports |
|---|---|
| January | 4 |
| February | 22 |
| March | 269 |
| April | 491 |
| May | 357 |
| June | 237 |
| July | 7 |
| August | 16 |
| September | 51 |
| October | 42 |
| November | 15 |
| December | 9 |
The ten heaviest Fort Worth storm days on record
Ranked by how many severe-hail reports came in inside the footprint on one day. This is the list worth checking a canvass against: a homeowner who took 3.25 inch hail on 2024-05-27 still has that roof unless somebody has already been out to it.
| Date | Reports | Largest stone | Nearest place |
|---|---|---|---|
| 2024-05-27 | 82 | 3.25" | Arlington |
| 2025-06-01 | 56 | 3" | Everman |
| 2011-05-24 | 50 | 4.25" | Avondale |
| 2026-04-25 | 50 | 3" | Azle |
| 2012-06-13 | 35 | 3" | Grand Prairie |
| 2023-06-11 | 34 | 4.25" | Double Oak |
| 2014-04-03 | 33 | 4.25" | Denton |
| 2021-04-28 | 32 | 3.25" | Roanoke |
| 2023-06-12 | 31 | 5" | Mansfield |
| 2017-03-26 | 31 | 4.25" | Corinth |
Within 34 miles of the Fort Worth service-area centroid the Storm Prediction Center logged 1,520 severe-hail reports (1 inch or larger) on 186 separate days between 2010-01-01 and 2026-07-27, 255 of them 2 inches or larger. The busiest year was 2024 with 189 reports. The largest stone was 5.0 inches on 2023-06-12 near Mansfield. The counties carrying the most reports were Tarrant TX (552), Denton TX (355), Dallas TX (221), Parker TX (95), Collin TX (92), Johnson TX (83), Wise TX (57), Ellis TX (57). The season concentrates in April (491), May (357), March (269), which together carry 73.5% of all reports. Month by month across the window: January 4, February 22, March 269, April 491, May 357, June 237, July 7, August 16, September 51, October 42, November 15, December 9. The ten heaviest days on record were 2024-05-27 (82 reports, largest 3.25 in near Arlington); 2025-06-01 (56 reports, largest 3.0 in near Everman); 2011-05-24 (50 reports, largest 4.25 in near Avondale); 2026-04-25 (50 reports, largest 3.0 in near Azle); 2012-06-13 (35 reports, largest 3.0 in near Grand Prairie); 2023-06-11 (34 reports, largest 4.25 in near Double Oak); 2014-04-03 (33 reports, largest 4.25 in near Denton); 2021-04-28 (32 reports, largest 3.25 in near Roanoke); 2023-06-12 (31 reports, largest 5.0 in near Mansfield); 2017-03-26 (31 reports, largest 4.25 in near Corinth).
Why we can claim Fort Worth at all
4 paying clients currently hold 54 distinct ZIP codes across Fort Worth and the western Metroplex. Those ZIPs sit under Fort Worth, Arlington, Denton, Euless, North Richland Hills, Weatherford, Bedford, Hurst, Haltom City, Sanger, Southlake, Crowley, Azle, Midlothian, Burleson, Krum, Keller, Colleyville, Kennedale, Aubrey, Roanoke, Bridgeport, Mineral Wells, Argyle, Watauga, Grapevine, Springtown and Mansfield. We publish the count and not the names: a contractor buying coverage in a market is evidence that we work that market, and it is not a testimonial. If you want to hear from someone, ask us on the call and we will arrange it properly rather than printing a logo here.
That constraint is also why this site has ten of these pages and not fifty. The list comes out of a client-ZIP export, not a keyword tool: 631 active client-ZIP records covering 480 distinct ZIP codes, held by 27 distinct paying clients. Ten metros carry at least 10 client ZIPs each and together account for 403 of those 480 ZIPs, or 84.0%. The three largest footprints are Denver (112 ZIPs, 5 clients), Dallas (91 ZIPs, 3 clients) and Fort Worth (54 ZIPs, 4 clients). Markets where the footprint was too thin to evidence did not get a page, and neither did Spokane, where we hold 27 ZIPs but the storm archive shows 20 severe-hail reports on 4 days in the entire window. A service area we cannot measure is a service area we will not claim.
What we actually do when the Fort Worth phones go
We are the phone floor, not a lead vendor. On a storm day in Fort Worth that means inbound calls answered live, the canvass list dialled while the damage is fresh, and inspections booked onto your calendar with the homeowner expecting you.
What that looks like in numbers is measured rather than promised. 10,794 outbound roofing appointment-setting calls placed Feb-Mar 2026, every one transcribed and analysed (10,848 transcribed in total; 54 belonged to a non-roofing plumbing list and were removed) Out of that corpus: Booked roofing calls run a mean of 215 seconds and a median of 192 (n=212, every booked call in the corpus). Calls ending "not interested" run a mean of 34 seconds and a median of 30 (n=60 random sample). Calls ending in a hang-up run a mean of 27 seconds and a median of 20 (n=40 random sample). Those are outbound calls on our own floor over a fixed window, not an industry average, and they are the same numbers whether you are calling Tarrant County or anywhere else -- the weather is local, the conversation is not.
Two different people read this page
Which one are you?
I own the house
You want to know whether hail actually hit your address
Then this is the wrong page and we will not waste your afternoon. Call Center Doctors does not repair roofs, inspect roofs, or sell roofs. We run the phones for roofing companies, which means the only thing we could sell you is somebody else's inspection.
What is genuinely useful to you is free and takes about a minute: look your address up against the National Weather Service storm archive and see the dates and hail sizes recorded near it. Take that to any local roofer, including one who has never heard of us.
Check hail history at my addressI run the roofing company
You are looking at a swath and deciding whether to work it
Then keep reading. The rest of this page is the part nobody publishes: what happens to the dials, in what proportion, measured on our own floor rather than asserted in a brochure.
A 20-minute call about your Fort Worth and the western Metroplex footprint, what your phones do now, and what we would change.
Talk about Fort Worth coverageFort Worth questions we get asked
- Does CCDocs actually cover Fort Worth?
- 4 paying clients currently hold 54 distinct ZIP codes across Fort Worth and the western Metroplex. Those are ZIP codes bought by roofing contractors who pay us to work them, which is the only evidence we will offer for a service area -- we do not list client names, because buying coverage in a market is not an endorsement of us.
- How much hail does Fort Worth actually get?
- Within 34 miles of the centre of our Fort Worth footprint, the National Weather Service Storm Prediction Center logged 1,520 severe-hail reports on 186 separate days between 2010-01-01 and 2026-07-27 -- about 11.2 days a year. 255 of those reports were two inches or larger. These are reports called in by spotters, not a count of storms, so they track population and spotter coverage as well as weather.
- Which counties do the Fort Worth storms actually hit?
- By report count over the window, Tarrant County (552), Denton County (355), Dallas County (221), Parker County (95), Collin County (92), Johnson County (83), Wise County (57) and Ellis County (57). That ordering is why a blanket "TX storm campaign" wastes dials: the damage concentrates, and the list you call should follow the swath rather than the metro boundary.
- When is Fort Worth hail season?
- On the 2010 to 2026 record, Fort Worth hail concentrates in April, May and March -- those three months carry 73.5% of every severe-hail report logged in the footprint, with April the single busiest at 491 reports. That is a staffing fact before it is a weather fact: it tells you which weeks your phones have to absorb a neighbourhood in an afternoon.
- Do you sell roofing leads?
- No. We are a call centre, not a lead vendor. We work the list you already own or the storm footprint you choose, and we hand back booked inspections on your calendar. If you are a homeowner who wants to know whether hail hit your address, the free lookup on our hail-data site will answer that and we will not try to sell you anything.
- What happens on the phone after a storm?
- Of 10,794 outbound roofing calls: 2,827 (26.2%) ended in a hang-up, 1,173 (10.9%) in an explicit "not interested", 439 (4.1%) in a do-not-call request, 329 (3.0%) did not qualify, 212 (2.0%) booked an inspection and 78 (0.7%) asked for a callback That is the measured shape of outbound storm dialling on our floor, and it is why the honest promise is booked inspections rather than a volume of "leads".