Roofing Pay Per Call: Sell Us Your Roofing Calls

The calls we want

What a good roofing call sounds like

01
The caller owns the home, or is the person who decides about it. Many roofing buyers do not count renters, tenants or neighbors.
02
They have a real roof problem right now: water coming in, missing shingles, or damage after hail or strong wind.
03
They want a roofer to fix it, check it or replace it. They are not a salesperson, a job seeker or a wrong number.
04
They live inside the areas the buyer serves (the states or ZIP codes you agreed on).
05
They stay on the line long enough to talk about the job. A hang-up in the first few seconds is not a real call.
06
Storm callers often say they have filed, or plan to file, an insurance claim. Good intake asks about this along with the roof's age and the damage they can see.

Why people call

The reasons behind roofing calls

These are the jobs callers usually ask for. Tell us your mix on the form.

Water is dripping through the ceiling, or there are new water stains inside.
Shingles blew off in a wind storm and part of the roof is bare.
Hail hit the house and they want someone to check for damage.
They need a tarp over a hole or leak right away so the rain stays out until a repair.
The roof is old and they want a price for a new one. Shingle roofs often last about 15 to 30 years.
They want a roof check after a storm, often before or during an insurance claim.
They want a roofer there when the insurance adjuster comes out, to point out the damage.
Flashing around a chimney, vent or skylight is damaged or leaking.
They need a roof on a new build or an addition, or on a business or other building.

When the calls come

Busy seasons and the hours that matter

Seasons

Roofing is busy all year, but calls jump right after big storms in the area that got hit. Hail: weather.com says the Southeast gets hail most in May, the worst hail across the country comes in June in the Plains, and hail comes later in the summer further north. The worst hail zone runs from west Texas up to the western Dakotas. Hurricanes: the National Hurricane Center says the Atlantic hurricane season runs June 1 to November 30, with a peak on September 10 and most storms between mid-August and mid-October. After a hurricane or strong wind storm, many roofs need repairs at once. Fall is a big time for new roofs, because homeowners rush to finish before winter. Slow times depend on the weather where you are: in cold places, winter slows roofing down, and in very hot places the hottest part of summer can be the slow season.

Hours

Most roofing buyers take calls in the daytime, Monday to Friday, and some also take calls on Saturdays. Two examples from public offer listings: one takes calls Monday to Friday 8am to 9pm Eastern, and another Monday to Friday 8:30am to 7pm plus Saturday 9am to 4pm. Leaks and storm damage do not wait for business hours, though, and some roofers run 24/7 emergency lines for tarping and active leaks. The first days after a big storm are when calls pile up fastest, so hours and how many calls can come in at once matter most then. We agree hours with you, deal by deal, on the first call.

What usually does not count

Calls buyers do not pay for

We write the exact list with you on our first call, before any calls start.

The caller does not own the home or cannot decide on the work, like a renter, tenant, roommate or neighbor.
The caller is outside the buyer's states or ZIP codes.
The caller wants something else: gutters, siding or windows only, or a different trade.
The same person called again within the repeat window, or it is an existing customer calling about their job or bill.
Spam, robocalls, wrong numbers, job seekers and people selling something.
The caller came from an ad promising a free roof or a government roof grant, expects something free, and does not really want to hire a roofer.

Traffic

Where good roofing calls come from

If a real person dialed, we want to talk.

No robocalls, and no one paid or tricked into calling. Social traffic is welcome when the ad is honest.

What roofing buyers commonly accept: search ads (Google, Bing), SEO, and social ads. Some networks also take display, native, TV and radio. What buyers commonly refuse: incentive and rewards traffic, co-registration, mystery shoppers, ringless voicemail, fraud and spam, and some refuse transfers. Some ban Facebook Marketplace, text blasts and Google Business Profile traffic, plus bidding on a brand name, fake reviews and words like "best" or "cheapest". The big warning in roofing is "free roof" or "government roof grant" ads. PolitiFact rated a Facebook ad for a "hidden $20K roof grant" as Pants on Fire, and USA.gov says the federal government does not give people free money to fix their homes. Callers from ads like that expect something free. Social traffic is welcome when the ad is honest.

Questions roofing sellers ask

Roofing call FAQ

Do you buy roof repair calls, or only calls about new roofs?

Tell us the mix you send. Some roofing buyers only want replacements, and one public offer says new installs and replacements only, no repairs. We agree which kinds of roofing calls count, deal by deal, on the first call.

Do storm damage and insurance claim calls count?

A homeowner with hail or wind damage who wants a roofer is the kind of caller roofers want, and many of them are also working on an insurance claim. What matters is that the caller really wants a roofer. Do not send callers from ads that promise a free roof or a government roof grant. Those ads mislead people. We agree on the exact rules per deal on the first call.

How long does a roofing call have to be?

Across the industry, roofing buyers usually ask for somewhere between 60 and 120 seconds, and some ask for more. We do not have one fixed number. We set the call length with you per deal on the first call.

Do calls from renters count?

Usually not. Roofers need to talk to the owner or the person who decides about the house, so most roofing buyers do not count renters, tenants or neighbors. We set the exact rule with you per deal on the first call.

Can you take the rush of calls after a big hail storm or hurricane?

Tell us which states you cover and how many calls you can send at once, both on a normal day and after a storm. We agree hours, states and how many calls at once per deal on the first call, so a storm rush does not surprise either side.

Why does CC Docs buy roofing calls?

Roofing is our home trade. Our main business is running call centers that book appointments for roofing companies, so we know what a real roofing caller sounds like.

Sell Us Your Roofing Calls

Send us your roofing calls